Exchange & Return Policy — OnlyCurve
We want you to love every OnlyCurve piece. If you're not 100% satisfied with the results or the fit, we’ve made our return and exchange process simple and effortless.
Love Your Curve Policy
To protect the health and hygiene of all our customers, please wear underwear when trying on items.
- 7-Day Window: Returns & exchanges accepted within 7 days of delivery.
- Pristine Condition: Items must be unworn, unwashed, with no marks or odors.
- Original Packaging: Tags and packaging must be intact.
- Exclusions: Bras, underwear, and final sale items are non-returnable.
Shipping & Logistics
- Free Returns: We cover return shipping.
- Free Exchanges: Size or style swaps are delivered at no cost.
- Defects: Damaged items are fully covered by us.
How to Start
- Contact us via Instagram or WhatsApp with your order number.
- Our team will guide you through the process.
Processing Time
Returns are typically completed within 4–5 business days, including courier handling and refund processing.